Using a broker for your business mobiles: what are the key benefits?

It’s the question on the minds of procurement managers and business owners across the country that could significantly affect a business’s productivity: “Is it better for me to go directly to a major network for a business phone contract or use a broker?

Companies often operate under the misconception that going to a network directly will get them the most profitable prices and ultimately the most “safe” deal due to the fact that they are dealing with a big name in the industry. telecommunications. But is it always like this? Below we explore some of the benefits an enterprise mobile broker could bring to your business.

Why should businesses use a mobile phone broker?

contract range
With large marketing budgets and overall market share, it may seem like one network will have everything your business needs from a mobile contract, but the packages networks offer businesses tend to be quite rigid in their offering and therefore Therefore, a company may end up with a deal that is not necessarily the best package for each individual’s requirements. The end result of this is multiple contracts with multiple networks which not only leads to an administrative nightmare but also increases costs exponentially.

Furthermore, a business may not even fully understand the intricacies of its requirements, with which the business can function efficiently. Where a broker can help is in negotiating these contracts because of the strong connections they have with these large networks, developed over many years of working together, and because of the sheer volume of leads they can generate. Ultimately, this leads to brokers effectively negotiating the ideal contracts to follow a business model.

Their effective trading skills and ability to identify the most suitable packages for a business is precisely why a broker is a much more profitable solution. Many perceive that the cost of a broker simply adds to an already established cost structure, however the buying power a broker will bring to the table is second to none and therefore effective trading is an integral part of their role. Furthermore, since brokers do not supplement substantial marketing budgets or operate their services with a specific profit target to maintain their share price, they can offer these profitable solutions without adding an additional astronomical fee.

Accounts administration
Now that a business has a contract in place, what happens when something goes wrong, they have a query or just need help with a mobile device? For those who work directly with large networks, this usually means waiting on hold for an inordinate amount of time and then moving from one pillar to another until you reach the right person. The fact is that the big networks are simply inundated with these types of queries, and more often than not your first contact will not have the proper training to provide you with the necessary support and will not know a business from the next.

Mobile brokers will have a strong team behind them, with decades if not centuries of experience between them in the mobile communications industry. These teams will know a business, their requirements, and ultimately be able to regularly assess whether their current mobile contract meets the changing needs of a business. This investment in high-quality customer service is one of the main factors that attracts companies to use a broker whenever they need a mobile contract.

As we have shown, the use of a mobile phone broker can be an invaluable asset to any business looking for the right mobile solution. While deciding on a broker is a great first step, choosing a poor broker is on par with a poor network, so choosing the right broker for your business is essential; check their reviews, check their finances, ask for references, anything to make you feel confident that they will give your business the best service.